Drive Through Racking System Heavy Duty Drive-in Pallet Rack for Warehouse Storage

1. Q: Are you a factory or a trading company?

A: We are a professional manufacturer specializing in warehouse storage systems and commercial display solutions. With more than 15 years of industry experience, our own production facility integrates design, manufacturing, quality inspection, and customization capabilities to provide reliable storage solutions for customers worldwide.

2. Q: Where is your factory located?

A: Our factory is located in Nanjing, Jiangsu Province, China. With modern production equipment, skilled workers, and a professional engineering team, we are able to ensure consistent product quality, competitive pricing, and stable delivery schedules.

3. Q: What is your standard delivery time?

A: Our normal production lead time is approximately 20 days. However, the exact delivery time depends on order quantity, product complexity, customization requirements, and production schedule. We always work closely with customers to ensure on-time shipment.

4. Q: What trade terms do you usually accept?

A: We mainly support EXW and FOB trade terms. According to customers’ project requirements, we can also provide flexible solutions including CIF, DDP, and other customized shipping arrangements.

5. Q: Can you manufacture products according to customers’ drawings or designs?

A: Yes, customization is one of our key strengths. Our experienced engineering team can develop products based on customers’ drawings, specifications, warehouse layouts, or application requirements, providing complete solutions from design optimization to final production.

6. Q: Do you produce shelves with different materials?

A: Yes. Our core products are manufactured mainly from high-quality steel materials. For different applications and appearance requirements, we can combine steel with materials such as wood, acrylic, glass, titanium alloy, and other decorative components to create both durable and attractive storage and display solutions.

7. Q: What is the difference between a main rack and an add-on rack?

A: A main rack is the starting unit of a racking system and includes two upright frames, allowing it to stand independently. An add-on rack is an extension unit that shares one upright frame with the previous bay, helping reduce material usage and maximize warehouse space efficiency.

For example, a 10-bay pallet racking system normally consists of 1 main rack and 9 add-on racks.

8. Q: How are your racks packaged for shipment?

A: To optimize container loading and reduce transportation costs, our racks are usually supplied in flat-pack form. All components are carefully protected with plastic film, bubble wrap, or export-standard packaging materials to prevent damage during transit. Customized packaging methods, including wooden cases, are also available upon request.

9. Q: What quality control measures do you have?

A: We implement strict quality control throughout the entire production process, including raw material inspection, welding inspection, dimensional checking, surface treatment inspection, and final product testing before shipment to ensure every product meets customer requirements.

10. Q: Why should we choose your company?

A: With over 15 years of manufacturing experience, we provide professional storage solutions combining competitive pricing, reliable quality, flexible customization, and efficient service. From individual rack components to complete warehouse projects, our team is committed to delivering practical and cost-effective solutions for every customer.